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Terms of Use

 
 

Terms OF USE

FOR WEBSITE AND ALL MATERIALS

 

Client and Maia Love MD Responsibilities. The Welcome and Waiver Agreement (the “Agreement”) clearly sets the expectations for the use of online materials and services for the website maialovemd.com, formerly drmaialove.com. This is automatically adhered to when accessing this website and any affiliated online or social media materials.

Intellectual Property Ownership. Maia Love MD writings, meditations, audio files, video-guided meditations, and all other written or audio-visual material created by Maia Love MD are Maia Love MD's intellectual property. These materials may not be duplicated or utilized in any way without written permission from Maia Love MD.

 

BY USING THIS WEBSITE, YOU AGREE TO THE FOLLOWING TERMS OF USE . . . .

TERMS OF USE AGREEMENT ACCEPTANCE 

It is important that you read all the following terms and conditions carefully. This Terms of Use Agreement (“Agreement”) is a legal agreement between you and Dr. Maia Love, the owner and operator (“Owner”) of this Website drmaialove.com (the “Website”). It states the terms and conditions under which you may access and use the Website and all written and other materials displayed or made available through the Website, including, without limitation, articles, text, photographs, images, illustrations, audio clips, video clips, computer software, and code (the “Content”). By accessing and using the Website, you are indicating your acceptance to be bound by the terms and conditions of this Agreement. If you do not accept these terms and conditions, you must not access or use the Website. The Owner may revise this Agreement at any time by updating this posting. Use of the Website after such changes are posted will signify your acceptance of these revised terms. You should visit this page periodically to review this Agreement. 

MEDICAL EMERGENCY 

Do NOT use the Website for medical emergencies. If you have a medical emergency, call a physician or qualified healthcare provider, or CALL 911 immediately. Under no circumstances should you attempt self-treatment based on anything you have seen or read on the Website. General information is not medical advice The general information provided on the Website is for informational purposes only and is not professional medical advice, diagnosis, treatment, or care, nor is it intended to be a substitute therefore. Always seek the advice of your physician or other qualified health provider properly licensed to practise medicine or general healthcare in your jurisdiction concerning any questions you may have regarding any information obtained from this Website and any medical condition you believe may be relevant to you or to someone else. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. Always consult with your physician or other qualified healthcare provider before embarking on a new treatment, diet, or fitness program. Information obtained on the Website is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment. 

NO PHYSICIAN-PATIENT RELATIONSHIP 

The presentation of general information on the Website does not establish a physician-patient relationship between you and the Owner (or any of its physicians) and is not intended as a solicitation of individuals to become patients or clients of the Owner (or any of its physicians). This section does not apply to the extent that you are using the Website to communicate with a physician with whom you have an existing physician-patient relationship. 

NO ENDORSEMENTS 

Unless specifically stated, the Owner does not recommend or endorse any specific brand of products, services, procedures, or other information that appears or that may be advertised on the Website. 

PATIENT PORTAL SERVICES 

If you are an existing patient, the Website may allow you to communicate with the Owner and your physician(s) by email or by some other electronic means. Communications sent by you to the Owner or your physician, or to you by the Owner or your physician via email or this Website may not be secure and may be accessible by third parties. Any use or disclosure of personal information provided by you shall be in accordance with our privacy policy. The Owner may issue to you a username (“Username”) and a password (“Password”) to permit you to access the patient portal portion of the Website. You are solely responsible for the confidentiality and use of your Username and Password.

EMAIL COMMUNICATION WITH THE PUBLIC 

The Owner does not wish to use this Website as a means of communication with the public (i) regarding questions or issues of a medical nature; (ii) to establish physician-patient relationships; (iii) to book or cancel appointments; or (iv) for inquiries regarding fees, services, or similar matters. Email communications regarding such matters will not be responded to and will be discarded unread. If you are not an existing patient and you wish to contact the Owner or its physicians regarding medical questions or issues or with regard to appointments, accounts, or other questions, please do not use this website for these reasons. 

DISCLAIMER OF WARRANTIES 

The Website and the Content are provided “AS IS” and “AS AVAILABLE.” While the Owner endeavours to provide information that is correct, accurate, current, and timely, the Owner makes no representations, warranties, or covenants, express or implied, regarding the Website and the Content including, without limitation, no representation, warranty, or covenant that (i) the Content contained in or made available through the Website or any item(s) made available on or through the Website will be of merchantable quality and/or fit for a particular purpose; (ii) the Website or Content will be accurate, complete, current, reliable, timely, or suitable for any particular purpose; (iii) that the operation of the Website will be uninterrupted or error-free; (iv) that defects or errors in the Website or the Content, be it human or computer errors, will be corrected; (v) that the Website will be free from viruses or harmful components; and (vi) that communications to or from the Website will be secure and/or not intercepted. You acknowledge and agree that your access and use of the Website and the Content is entirely at your own risk and liability. 

LIMITATION OF LIABILITY 

In no event shall the Owner, its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns be liable for damages of any kind, including, without limitation, any direct, special, indirect, punitive, incidental, or consequential damages including, without limitation, any loss or damages in the nature of, or relating to, lost business, medical injury, personal injury, wrongful death, improper diagnosis, inaccurate information, improper treatment, or any other loss incurred in connection with your use, misuse, or reliance upon the Website or the Content, or your inability to use the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damages. The Owner also expressly disclaims any and all liability for the acts, omissions, and conduct of any third-party user of the Website, or any advertiser or sponsor of the Website (“third-party”). Under no circumstances shall the Owner, its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns, be liable for any injury, loss, damage (including direct, special, indirect, punitive, incidental, or consequential damages), or expense arising in any manner whatsoever from (i) the acts, omissions, or conduct of any third-party; and (ii) any access, use, reliance upon, or inability to use any materials, content, goods, or services located at, or made available at, any Website linked to or from the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damages. Indemnity You agree to indemnify, defend, and hold harmless the Owner and its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns, from and against any and all claims, demands, liabilities, costs, or expenses whatsoever, including, without limitation, legal fees and disbursements, resulting directly or indirectly from (i) your breach of any of the terms and conditions of this Agreement; (ii) your access to, use, misuse, reliance upon, or inability to access or use the Website, the Content, or any Website to which the Website is or may be linked to from time to time or; (iii) your use of, reliance on, publication, communication, distribution, uploading, or downloading of anything (including the Content) on or from the Website 

USE OF THE WEBSITE 

The Owner authorizes you to access and use the Website for your personal noncommercial use in Canada in accordance with the terms and conditions of this Agreement. You acknowledge and agree that the Website, and its contents, are intended only for residents of Canada. 

COPYRIGHT 

The Content is protected by copyright law and is owned by the Owner and its licensors, or the party accredited as the provider of the Content. Except as granted in the limited licence herein, any use of the Content, including modification, transmission, presentation, distribution, republication, or other exploitation of the Website or of its Content, whether in whole or in part, is prohibited without the express prior written consent of the Owner. 

LIMITED LICENCE 

Subject to the terms and conditions of this Agreement, you are hereby granted a limited, non- transferable, and nonexclusive licence to access, view, and use the Website and the Content for your personal, non-commercial use. You are granted the right to download, store, and/or print single copies of items comprising the Content for your personal, noncommercial use, provided that you maintain all copyright and other notices contained in such Content. You may not copy and/or repost items comprising the Content online. You must also abide by any additional requirements governing the use of any specific Content that may be set out in the Website. In the event of a conflict between the terms of a licence governing specific Content and this Agreement, the terms of the specific licence shall govern. 

TRADEMARKS 

Trademarks are trademarks of the Owner. Other names, words, titles, phrases, logos, designs, graphics, icons, and trademarks displayed on the Website may constitute registered or unregistered trademarks of the Owner or third parties. While certain trademarks of third parties may be used by the Owner under licence, the display of third-party trademarks on the Website should not be taken to imply any relationship or licence between the Owner and the owner of the trademark or to imply that the Owner endorses the wares, services, or business of the owner of the said trademark.

LINKING 

The Website contains links to third-party Websites. These links are provided solely as a convenience to you and not as an endorsement by the Owner of any third-party Website or the content thereof. Unless expressly stated, the Owner does not operate any third-party Website linked to the Website and is not responsible for the content of any third-party Website, nor does it make any representation, warranty, or covenant of any kind regarding any third-party Website including, without limitation, (i) any representation, warranty, or covenant regarding the legality, accuracy, reliability, completeness, timeliness, or suitability of any content on such third-party Websites; (ii) any representation, warranty, or covenant regarding the merchantability and/or fitness for a particular purpose of any third-party Websites or material, content, software, goods, or services located at or made available through such third-party Websites; or (iii) any representation, warranty, or covenant that the operation of such third-party Websites will be uninterrupted or error free, that defects or errors in such third-party Websites will be corrected, or that such third-party Websites will be free from viruses or other harmful components. While the Owner encourages links to the Website, it does not wish to be linked to or from any third-party Website which contains, posts, or transmits any unlawful or indecent information of any kind, including, without limitation (i) any content constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, provincial, territorial, national, international law or regulation which may be damaging or detrimental to the activities, operations, credibility, or integrity of the Owner; or (ii) any Website which contains, posts, or transmits any material or information of any kind which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights, or which is protected by copyright, trademark, or other proprietary rights. The Owner reserves the right to prohibit or refuse to accept any link to the Website, including, without limitation, any link which contains or makes available any content or information of the foregoing nature, at any time. You agree to remove any link you may have to the Website upon the request of the Owner. 

REGISTRATION 

To use certain features of the Website, you may be asked to create an account with the Website. When you register with the Website, you agree (i) to provide true, accurate, current, and complete information about yourself as prompted by any registration form; and (ii) to maintain and promptly update the information to ensure it remains true, accurate, current, and complete. If the Owner has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Owner has the right to suspend or terminate your access to all or part of the Website. The Owner’s use of any personally identifying information you provide as part of the registration process is governed by the terms of our Privacy Policy. 

PASSWORDS 

You are responsible for maintaining the confidentiality of the Password you use in association with your account and are responsible for all activities that occur under your User Name and Password. You agree to notify the Owner immediately of any unauthorized use of your Password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. The Owner will not be liable for any loss or damage arising from the Owner’s failure or your failure to protect your Password or account information. 

SOFTWARE LICENCE AND OWNERSHIP 

All software embedded in or located on or at the Website, including, without limitation, all computer code of all types, including all files and/or images contained in or generated by such software (“Software”) is protected by copyright and may be protected by other rights. All such Software is owned by the Owner, its licensors, or the party accredited with ownership of such Software. You are hereby granted the right to access and use the Software embedded and integrated into the Website, subject to (i) the terms and conditions of this Agreement; and (ii) any additional conditions which may be imposed on your access and use of such Software. If the Website provides Software for download, unless otherwise provided, you are hereby granted, subject to the terms of this Agreement and to any other specific terms and conditions that may apply to your downloading and use of such Software, a personal, non-transferable, non-exclusive licence to (i) install and run one copy of the Software in object code format on a non-networked computer for your personal, non-commercial use; and (ii) to reproduce the Software only as reasonably required to install, run, and make reasonable backup copies as allowed by law. Except to the extent expressly permitted in this Agreement, you may not (i) use, reproduce, modify, adapt, translate, upload, download, or transmit the Software in whole or in part; (ii) sell, rent, lease, license, transfer, or otherwise provide access to the Software; (iii) alter, remove, or cover any trademarks or proprietary notices included in the Software; and/or (iv) decompile, disassemble, decrypt, extract, or reverse engineer the Software or assist others in doing so. Other than the limited licence granted herein, nothing contained in the Website shall be construed as granting you any right, title, interest, or other licence in or to any Software embedded or integrated into the Website or made available for download from the Website, including, but not limited, to any intellectual property rights in the Software. All Software embedded or integrated into the Website is provided “as is,” without warranties of any kind, either expressed or implied, including, without limitation, any warranty (i) that the Software is of merchantable quality and/or is fit for any particular purpose; (ii) that the Software will conform with any specification(s) relating to the Software; (iii) that the Software will be free from material defects; (iv) that the Software contains no computer viruses or other contaminants; or (v) that the Software shall process date and time-related data without causing any processing interruptions, abnormal termination, or process or manipulate any time-related data.  

TOOLS 

Any tools or calculators provided on the Website are provided for general and illustrative purposes only. Such tools and/ or calculators are not medical advice nor are they intended to be a substitute therefor. You should not act or abstain from acting based on any information provided by any such tool or calculator available on this Website. 

SECURITY 

Any information sent or received over the Internet is generally not secure. The Owner cannot guarantee the security or confidentiality of any communication to or from the Website. 

MODIFICATION TO WEBSITE 

The Owner reserves the right any time, and from time to time, to modify or discontinue, temporarily or permanently, the Website (or any part thereof ) with or without notice to you. The Owner shall have no liability to you or any third party for any modifications, suspension, or discontinuance of the Website or any part thereof. Use prohibited where contrary to law Use of this Website is unauthorized in any jurisdiction where the Website or any of the Content may violate any laws or regulations. You agree not to access or use the Website in such jurisdictions. You agree that you are responsible for compliance with all applicable laws or regulations. Any contravention of this provision (or any provision of this Agreement) is entirely at your own risk. 

GOVERNING LAW AND JURISDICTION 

The Website is operated by the Owner from its offices within the province of British Columbia, Canada. Dr. Maia Love is licensed by the BC College of Physicians and Surgeons to practise medicine in British Columbia, Canada. You agree that all matters relating to your access or use of the Website and its Content shall be governed by the laws of the province or territory of British Columbia, Canada, and the laws of Canada applicable therein, without regard to conflict of laws principles. You agree and hereby submit to the exclusive and preferential jurisdiction of the courts of the province of British Columbia with respect to all matters relating to your access and use of the Website and the Content as well as any dispute that may arise therefrom and that the applicable law shall be the law of the province of British Columbia and of Canada. 

WAIVER 

Any consent by the Owner to, or waiver of, a breach of this Agreement which you have committed, whether express or implied, shall not constitute a consent to, or waiver of any other, different or subsequent breach. 

SEVERABILITY 

The invalidity or un-enforceability of any provision of this Agreement or any covenant contained herein shall not affect the validity or enforceability of any other provision or covenant contained herein and any such invalid provision or covenant shall be deemed severable from the rest of this Agreement. 

TERMINATION 

The Owner may, in its sole discretion, cancel or terminate your right to use the Website, or any part of the Website, at any time without notice. In the event of termination, you are no longer authorized to access the Website, or the part of the Website affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Website and the disclaimers and limitations of liabilities set forth in this Agreement, shall survive termination of this Agreement. The Owner shall not be liable to any party for such termination. 

ENTIRE AGREEMENT 

This is the entire Agreement between you and the Owner relating to your access and use of the Website and all Materials.

Terms OF Service

 

Read the Terms of Service carefully before using or accessing the website. By using or accessing any part of the website, you automatically agree to be bound by the Terms of Service and the other Terms of Use and Policies. This website is operated by Maia Love MD. Throughout the site, the terms “we”, “us” and “our” refer to Maia Love MD. Maia Love MD offers this website, including all information, tools and services available from this site to you, the user, on the condition that you accept all terms, conditions, policies and notices that are stated on our website. 

By visiting our website and by choosing to purchase an product from The Shop, you engage in our “Service” and agree to be bound by the terms and conditions of our services (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced in the Terms of Service. These Terms of Service apply to all users of the site, including without limitation users who are customers, merchants, vendors, buyers, browsers, and/or those contributing content.

If you do not agree to all the terms and conditions of our website and terms, then you may not access the website or use any services associated with Maia Love MD.

Any new material added to the website or the shop and online store are subject to our Terms of Service. You can review the most current version of the Terms of Service at any time on the website.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check the Terms of Service intermittently for changes. Your continued access of and use of the website after the posting of any and all changes to the terms constitutes acceptance of those changes. 

Our store is hosted on Squarespace and Squarespace provides us with the structure to sell our products.

By agreeing to the Terms of Service, you represent that you are at least the age of majority in your state or province or country of residence, or that you are the age of majority in your state or province or country of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any unauthorized or illegal activity of purpose nor may you, in the use of the Service, violate any laws in your city, province, country and/or jurisdiction (including but not limited to copyright laws). 

We report any breaches to website security to the relevant law authorities and bodies of enforcement and we will co-operate with those authorities by disclosing your identity to them if you breach our website and associated technology security. In the event of a breach to our website and associated technology security, your right to use our Site will cease immediately. You must not attempt any breaches to our website and associated technology. Breaches include but are not limited to the transfer any viruses, Trojans, worms, logic bombs or any code of a destructive nature to our website, and also include any attempts to gain unauthorized access to our website, to any associated technology, to the server on which our website is stored and/or any server, computer or database connected to our Site. You must not attack our Site via a denial or service attack or distributed denial or service attack.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your data, computer equipment, computer programs or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

A breach or violation of any of the Terms will result in an immediate termination of your Services. 

We reserve the right to refuse service to anyone for any reason at any time. By using our website, you agree that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Note that your credit card information is always encrypted during transfer over networks. 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per order, per person or per address. In the event that we refuse or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided with the order at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

By using our website and accessing products and services, you agree to provide current, complete and accurate purchase and account information for all purchases made through our online store and shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that your transactions can be completed and you can be contacted as needed. Your submission of personal information through the store is governed by our Privacy Policy.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the website through which the service is provided, without express written permission by Maia Love MD. 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

Prices for our services and products are subject to change without notice and we reserve the right at any time to change, modify, alter or discontinue the Services or Products (or any part or content thereof) without notice at any time. By using the website and the Services, we are not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our Return Policy. 

Products and services are displayed as accurately as possible. Images and colours of our products cannot be guaranteed to display on your computer monitor in accuracy matching the actual product appearance or colour. 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

We may provide you with access to third-party tools and/or third-party links over which we neither monitor nor have any control nor input. You acknowledge and agree that access to third party tools and/or links are with the tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use third-party tools and/or links. 

Your use of third-party tools offered through our website is entirely at your own risk and your own discretion. It is your responsibility to ensure that you are familiar with and approve of the terms on which third-party tools are provided by the relevant third-party provider(s). 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services are also subject to our Terms of Service Terms of Use, Policies and other terms as state on our website.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

You may send or post comments as general comments, feedback or creative suggestions to us. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, defamatory, pornographic, obscene, offensive, threatening, libelous or otherwise objectionable or violates any party’s intellectual property or our Terms of Service. 

By using our website, you agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

No part of the Site and no Content may be copied, reproduced, encoded, translated, uploaded, posted, transmitted, republished, publicly displayed or distributed in any way to any medium for publication or distribution or for any commercial enterprise, without express prior written consent from Maia Love MD.

If you print, copy or download any part of the Site in breach of these Terms of Service, your right to use the site will stop and you will be obligated to destroy or return any copies of the materials that you have made. You may print one copy, and may download extracts of any page(s) from the sites for your personal non-commercial purposes.

If you are re-posting on social media, you are expected to credit Maia Love MD with all content.

Maia Love MD is a small business committed to quality experiences with a more boutique offering than a large corporation. As such, we may place limits on purchases in order to ensure that our committed clientele can access products. Purchase of commercial quantities of our items are prohibited unless a wholesale contract between Maia Love MD and the buyer has been arranged and these purchases are not done through the online store . We also may restrict orders placed by or under the same customer account, the same credit card and/or orders that use the same billing and/or shipping address. We reserve the right to assess and then decided to limit, cancel or prohibit orders that appear to be placed in violation of our policies, terms of use, terms and conditions and intellectual property. We further reserve the right to cease doing business with customers who violate any of our policies. We reserve the right to modify our policies at any time without prior notice.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall Maia Love MD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

You agree to indemnify, defend and hold harmless Maia Love MD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of our Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 

Our Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore. 

You can review the most current version of the Terms of Service at any time on our webpage.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

Questions about the Terms of Service should be sent by contacting us.

RETURN POLICY

 Thank you kindly for your purchase at Maia Love MD.

With respect to refunds, there are no refunds offered on any of our services or materials and products. Payment is due in full at the time of your order. No returns, exchanges, or refunds are available. Online programs are non-transferable. Event tickets are transferable to another person for the same event the ticket was purchased, and if the ticket is purchased, the new ticket holder must submit personal information including name, email address, and phone number prior to attending the event. Event tickets may not be transferable to a future event.

Scents: Perfume, essential oil, and mist items

Due to the nature of our business and products we sell, items from our perfume, essential oil, and mist lines are not eligible for a refund. As these items are made with great consciousness for the environment, we consider the cost of shipping to be an environmental cost, so please be sure that the product is something that you would like to own before you decide to have the shipping materials be involved in its transfer to your care. In addition, in order to know the product, it is necessary to open the product which then makes it no longer transferable to another customer and could lead to unnecessary waste. In addition, our products are created in limited quantities, so returning an opened product means that someone else now can not access the product. As the scents are made from perishable substances, the time it takes to send, receive, and then return a scent degrades its quality. Thank you for your understanding in this matter. If you are unsure of the product, we encourage you to visit one of the locations where it is sold to sample the scent.

Booklets

Due to the nature of our business and products we sell, our booklets are not eligible for a refund as they contain specific programming that is not available for free. We provide your digital booklets in PDF. We cannot otherwise guarantee the compatibility of files with your systems or that documents will retain their original formatting features. We may keep electronic or paper copies of documents indefinitely.

If anything is unclear or you have more questions feel free to contact our customer support team for all reasonable requests for further information that is not already available on our website. All requests that are reasonable, respectful, and relevant to Maia Love MD products and services as intended solely for information and inspiration, will be considered and replied to within four weeks time where possible. We reserve the right to take longer to respond to emails when situations arise that prevent response to email requests in a more timely fashion.

Privacy Policy

PERSONALLY IDENTIFIABLE INFORMATION (“PII”)

Personally identifiable information, or “PII”, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. In order to conduct our business and serve you better, we may collect, keep, and use your PII. Please read our Policy carefully to get a clear understanding of how we promise to handle your PII. As a reminder, by accessing our Materials you agree to our Terms and Conditions, which includes our Policy.

Our Policy governs your access and use of our Website and the privacy of your PII with respect to any information you may provide to us via our Social Media. Please note that because our Social Media platforms are operated by third parties (including but not limited to Instagram, Inc and Pinterest, Inc), your use of third party platforms in relation to your use of our Website and our Social Media is not governed exclusively by our Policy. Rather, your use of third party platforms may be subject to additional third party privacy policies. By using these third party platforms we are entitled to assume that you agree to these third party privacy policies in addition to our Policy. Please familiarize yourself with the relevant third party privacy policies, including but not limited to, those of Instagram, Pinterest, Zoom, PayPal, and your internet browser. We are not responsible or liable for the independent privacy and data collection practices of third parties who collect your PII during your use of our Materials.

Our Policy does not govern the privacy of your PII with respect to any information you may provide to us during your participation any of our programs or sessions (collectively, our “Services”). Our Policy does not govern the privacy of your PII with respect to any information that we may collect offline and/or through other means, including but not limited to via telephone, Zoom, or in person.

You will not be required to voluntarily give us any PII in order to access our Materials. However, you may be required to share PII including but not limited to your name, address, and email address in order to email us or receive emails from us or to access our Services. Your privacy with respect to this PII is protected by our Policy.

As is common practice online, we use “cookies”. Cookies are small files that a websites or its service provider transfers to your computer's hard drive through your internet browser that enables the websites’ or service provider's systems to recognize your browser and capture and remember certain information. We use cookies for activities including but not limited to compiling aggregate data about our Websites’ traffic and interaction so that we can offer better site experiences and tools in the future.

If you do not want your internet browser to allow cookies from us, you may adjust your internet browser settings accordingly. In doing so, some of our Websites’ functions may not function properly.

If you do allow cookies, by accessing our Website you automatically share with us PII, including but not limited to your IP address, the date and time of your use, the website from which you visited, and the website to which you visit next. Your privacy with respect to this PII is protected by our Policy. By accessing our Social Media it is likely that you automatically share with us and the third party platform the PII including but not limited to the PII described above. Your privacy with respect to this PII is protected by our Policy to the fullest extent possible, but is additionally subject to the privacy policies of the third parties involved.

We reserve the right to use Google AdSense Advertising on our Websites and to implement remarking with Google AdSense and Google Display Network Impression Reporting.

We along with third party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our Websites. Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the internet.

You may opt out of the use of the DART cookie by visiting Google’s Privacy and Terms page.

We collect PII including but not limited to the PII described above at times including but not limited to when you access our Materials and when you register or enter information on our Websites.

Your information brings potent energy. As such, we reserve the right to use your information to operate our business activities, including but not limited to registering or enrolling you in our Services, processing transactions and invoices, or sending periodic emails to you.

We will never sell, barter, rent, or otherwise transfer your personal information to third parties, unless those third parties assist us in operating our Materials, conducting our business, or servicing you. In such cases we will require third parties to agree to keep your information confidential. We reserve the right to transfer your information in order to fulfill our legal requirements, to enforce our Terms and Conditions, or to protect the rights, property, or safety of us or other parties, including you. We reserve the right to transfer your non-personally identifiable information to third parties.

We reserve the right to use any means which we deem necessary to take exquisite care of your PII, which may include but are not limited to:

    • scanning our Website on a regular basis for security holes and known vulnerabilities, including through the use of Malware Scanning;

    • containing your PII behind secured networks;

    • limiting access to your PII to only a limited number of persons with special access rights to such systems;

    • requiring persons who can access your PII, including third parties, to keep your PII confidential;

    • encrypting all sensitive and/or credit information via Secure Socket layer (SSL) technology;

    • and processing all transactions through a payment gateway provider (PayPal), which exclusively stores your payment information.

We are not responsible or liable for any third party’s circumvention of any of our privacy settings or security measures (such as through criminal hacking, for example). 

We are not responsible or liable for any loss or damage that results to you or another person from any handling or mishandling of your PII, including through negligence, by us or by third parties.

Any person may access our Materials. As such, when allowed by your internet browser, we reserve the right to use cookies with any person accessing our Websites. However, we do not knowingly collect additional PII from persons under 13 years of age. If you are under 13 years of age and you wish to provide PII to us, please obtain the consent of a parent or guardian. If you have not obtained such consent before voluntarily providing personal information to us, we will delete that information upon becoming aware of its collection.

We fully endorse and comply with the requirements of Canada’s anti-spam legislation, the CAN-SPAM Act, and all other applicable unsolicited commercial email laws.

Please feel free to contact us should have you any questions about this privacy policy or about how we use your PII.